At-school Programs: Frequently asked questions

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+How many students can attend an assembly program?

Up to 200 students can attend an assembly program. If there are more than 200 students, we will have to schedule separate programs.

+What happens if I have more attendees than anticipated?

If there are more attendees participating in the program than anticipated, we will adjust payment to accommodate additional participants.

+Can other teachers drop into the program to see what PWC is all about?

Absolutely! If other teachers are free to stop by during your program, they are more than welcome to see what our programs are all about. We ask that these teachers be respectful of the animals and the students who are learning about them.

+Should I notify the front office of my school that PWC will be coming?

Yes! This prevents any confusion or miscommunication. Please also let the front office know where the program will be taking place so they can give our instructor directions. If you have students helping our instructor with animals, have them meet in the front office.

+Will the instructor need help carrying animals into my classroom?

It is always appreciated when our instructors have an extra hand for carrying animals from the truck into your classroom and vice versa. This is the perfect opportunity to reward well-behaved or excited students!

+How do I contact my instructor if something changes on my end?

You should receive a confirmation email prior to your program that will have PWC’s office number and your instructor’s cell phone number. Please call the office first before calling the instructor. PWC’s Office Phone: 919-489-0900

+Will the instructor need a table?

Yes! A standard 6’ table or something similar would work well.

+Will the instructor need a microphone?

Most likely the instructor will not need a microphone, however, this is based on case by case. A microphone may be needed for large audiences.

+If my program is an assembly style program and we will be located in an open space such as a gym, what is the best seating arrangement for students??

Our instructors will walk around with our ambassadors so students can get a closer look at them. If students are set up in two sections with a walkway down the middle of them, the instructor will be able to walk around during the program. Keep in mind, during assembly programs, students will not get an up-close encounter as they would in our class size programs.

+What are the expectations of teachers during the program?

We want you to enjoy and participate in the program too. Please ask the instructor any questions and have fun! We do ask that teachers and chaperones be mindful of their students’ behavior and outline expectations beforehand. While our instructor is teaching, it is very helpful to have an extra set of eyes in the audience for crowd control, especially in assembly style programs.

+If I am the coordinator of the program, should I be available the day of the program?

Yes, please! Sometimes the coordinator of the program will not be attending the program day of and it is important that all relevant information is communicated to all parties involved. Please be available by phone for any last minute confusion or miscommunication.

+What if my instructor has not arrived 15 minute prior to the program?

We aim to have our instructors on site 15 minutes prior to your program. However, when working with animals, sometimes there are unexpected delays. If your instructor will be arriving after your program’s scheduled start time, they will be in contact with you.

+If I need to cancel my program, what should I do?

If the program is canceled more than 2 weeks in advance, a full refund minus a $25 administrative fee will be given. If canceling the week of the program, a refund minus $100 administrative/instructor fee will be charged. If canceling on the same day as the program, no refund will be given. Please call the office to discuss our cancellation policy.